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Nu Car Rental JO Rental Terms for travel between 10-Sep-2019 and 31-Dec-2024

Upon Arrival

NU Car Rentals service is provided in cooperation with Omaish Rent A Car in Jordan. We offer Meet and Greet service when valid flight information is received at time of booking. You will be met by an agent outside the Baggage Claim area, bearing a sign with your name and we will shuttle you to our location. if flight information was not received at booking or should you need assistance, please call mobile phone number 00962 79 9930190 and we will be happy to assist you. You may also call mobile 00962 79 5540320 or tel 00962 6 4711292 Meet & Greet is available 24/7 by reservation. Amman-Airport Rd and downtown locations are available 9:30A - 7:30P Sa - Th and Closed Fridays and National Holidays. At locations- out of hours pick up or return incurs $15US fee. Reservations must be received 48 hours prior to arrival. Vehicles are held up to two hours after the reserved time. Hired drivers with car are available for an additional USD20.00/ day. If the driver goes on an overnight trip with the client outside of Amman, an additional $30.00USD will be applied for that night.

 

Insurance

No Mandatory Insurances is required at this location. Basic CDW is covered with a $700 US deductible or $1400 US in case of Total Loss. Theft is also covered with a $1400 US deductible. CDW-collision damage waiver is available for $15.00 US per day. PAI-Personal Accident Insurance available for $6.00 US per day. TI-Theft Insurance is $4.00US per day.

 

Special Equipment

Child seat/infant-infant seats available upon request and based on availability for 5 USD per day. GPS is available upon request and based on availability for 10.00 USD per day. Services include 24 hour roadside breakdown assistance.

 

Fuel

All rental vehicles must be returned with the same amount of fuel as they were received at the beginning of the rental or a refueling charge of USD10.00 plus the cost to replace the fuel will be charged to the credit card.

 

One Way Rentals

One way rentals are available to Aqaba and Petra. A drop fee of USD150.00 will apply.

 

Geographic Restrictions

Rental vehicle may not be driven outside of Jordan.

 

Driver Qualifications

All drivers must possess a major credit card in his or her name and hold a current license from their country of residence for at least 2 years. Minimum age is 25, maximum is 70. All drivers must meet all rental requirements and have their name on the rental agreement at time of rental. Additional drivers fee is USD5.00/day.

 

Credit Card Guarantees

Unless otherwise advised a credit card guarantee is required in order to reserve a car. This credit card will be validated at the time of reservation and may show a 1.00 USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred UNLESS customer is a NO SHOW in which case a No Show fee equivalent to a one day rental plus taxes and fees, minimum 35.00 USD, will be charged to the credit card provided as guarantee. If your plans change, you can avoid this fee by cancelling your reservation THRU THE SAME WEBSITE where you made your reservation at least 48 hours in advance of scheduled rental time.

 

Credit & Debit Card Policy

We accept American Express, Mastercard and Visa which must be in the renter's own name and presented at the time of rental. If insurance is not purchased at the rental counter there will be a $700 US deposit held on the renter's credit card until the car is returned on time with no damage. Cash may be used for deposit

 

Legal Notice

NU Car Rentals provides a Car Rental Affiliate Reservation System and acts as an Agent for the convenience of You, the customer and the local owned and operated rental car firm. We use reasonable commercial efforts to insure the accuracy of all information posted on our website or distributed to other websites. Our liability, if any, shall be limited to the amount of rental charges paid to us. The terms, conditions and prevailing law covering the rental shall be those stated on the rental contract presented at the actual rental location.

 

Additional Information

All rates are quoted in US Dollars. Payment upon arrival will be taken in local currency at exchange rate at time of payment. A rental day consists of a 24 hour period commencing with the date and time indicated on the rental contract. Any changes to the reservation or rental may result in a change of rate or an additional fee. There are no refunds for early returns. Multiple Duplicates/multiple reservations must be made in different names or may not be honored. If they are not picked up or cancelled they will be subject to a No Show Charge. Many locations DO NOT allow smoking in their cars and to do so a clean up charge of $150.00 will apply. Should the vehicle be returned and extra cleaning is required, and additional fee may be charged per local policy. Makes and models are examples only and are not guaranteed. M-F 12:00 AM TO 11:59 PM,SAT 12:00 AM TO 11:59 PM,SUN 12:00 AM TO 11:59 PM

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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